All packages go out with shipping confirmation. I ship once a week, generally on Saturdays.

All purchases are final. If a product is damaged when received, then customer must contact shop within 5 days of receipt.

Each item is handmade meaning there might be an ever-so-slight variation in each piece. Because of this, I cannot offer refunds, but will happily help resolve any issues! If your package goes missing through no fault of mine own, I will offer you a 10% discount off your next purchase.

All enquiries: hello@kristincarder.com